Gloria Dixon sent a message to Marco Zappacosta- co-founder and the Chief Executive Officer of Thumbtack- email address that said:
Hello
I had a thumbtack referral contractor to come into my home , damage it , then abandoned the job. Now the 1 million guarantee is being denied I am 83 years old and feel that it is unfair . I am asking this office to personally handle this matter the damage and costs are 4100.
