Sir, I\'m writing this to tell you I\'ve been a customer for two years. NEVER – Thomas M Rutledge email address

Chad Heinlein sent a message to Thomas M. Rutledge – Chief Executive Officer and President of Charter Communications, Inc. – Email Address that said:

Sir, I\'m writing this to tell you I\'ve been a customer for two years. NEVER missed a payment and never late paying my bill. My Mom and I are disabled and love our tv. Now they raised our rate by about $30.00 per month. This is hard for us. Can you help? We will have to disconnect our service because it\'s too high now. Please help us, Chad Heinlein

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