Larry sent a message to Dan Schulman – President and CEO of PayPal – Email Address that said:
We need either yourself or someone with executive power to contact us immediately. I run a business that will be going out of business any day now because of paypal and the unresolved issue that keeps happening daily. We have talked to customer service with no resolution and also with Executive Escalations with no resolution. We have an appointment with a lawyer this coming Monday and are setting up an appointment with our local media to report the unfair practices that we have had with Paypal and their uncooperative behaviour. Trying to get through to someone other than customer service is like trying to get into Fort Knox. We look forward to your response.
Sincerely,
Tracy