Valerie Thatcher sent a message to John Koch that said:
How do I file a complaint with your corporate office about having to wait 2+ weeks for a pick-up? I donât want this POD in my driveway any longer. I need it picked up ASAP! I WILL NOT WAIT 2+WEEKS! This is REDICUOLUS! Customer Service said the soonest they can pick-up my empty POD is JUNE 4-6? WTF! WhY can you rent pods today.. but you canât get rid of them when you are finished??? I donât want to be a storage spot for PODS. Donât rent so many out if you canât PICK THEM BACK UP!


