Clare Glendenning sent a message to Michael O’Leary - CEO, Ryanair - Email Address that said:
I have been trying to book a return flight from East Midlands to Knock, leaving on 25th May and returning on 29th May. I\'ve got as far as \'pay now\' and then nothing happens. This has been going on since lunchtime today. I contacted someone via the live chat and was told that there was a problem which would be dealt with within two hours. Ten hours later I have still been unable to make my booking and am feeling very exasperated. I use Ryanair quite a lot and have recommended to friends and colleagues but my experience today is leaving a very sour taste....
Could you please ask someone to get back to me and explain why I am unable to complete the booking.