ABRAHAM SAMUEL PEREZ DE LEON sent a message to Peter Hancock that said:
AIGM has arbitrarily cancelled a travel insurance that I bought online via expedia.
It has been more than 1 month that I've been waiting for some response from your company. Nothing.
I have tweeted and send e mails. I am now in the phone waiting for the next available representative for 15 minutes! I wonder why you are cancelling policies unilaterally.
My case is AIG Travel Claim, Case #602415
I will appreciate some follow up from you and/or any person that can explain what is going on. Otherwise I am willing to write to newspapers since this is unacceptable. Thank you!