Angel Romero sent a message to Michael D. White, President, Chairman and Chief Executive Officer DIRECTV, Inc. email address that said:
Good morning I would like to give feedback of my experience with Direct TV in the last week. They have scheduled 2 techs to come out twice and we have yet to see a tech at our house to fix the problem. I know that this is probably something that you dont even want to bother with but I figure I would try to get my case escalated. Thanks for your time
