susan sent a message to Antonio Urcelay Chairman and CEO, Toys R Us, Inc. that said:
hello Antonio,i am Susan and am writing you about a asst. manager that works at your Dickson city,pa office,i normally would never do this,i believe what mercy you show others is what mercy you get back. With that being said i had a horrific experience in this store as well as other people that i have known because of a certain individual that was hired. The store is loosing business and the reputation in my area is being affected,please if you would be so kind,as to address this concern at your convenience, thank you again
