Anjanette sent a message to Michael J. Massey Chief Executive Officer and President of PetSmart, Inc. Email Address that said:
Hello,
I submitted an email yesterday regarding my terrible experience in one of your stores. I would like to make a correction, the managers name is Jennifer C. , Jennifer R. is the cashier that was involved in the situation and displays of unprofessional behavior with her "manager", Jennifer C.
Thank you
