Regina sent a message to Michael J. Jackson Chief Executive Officer of AutoNation Inc. Email Address that said:
Contact me,
I have attempted to reach your corporate offices all morning with no success. Your fax number listed is constantly busy. Your telephone number just keeps putting me in the "que".
I just purchased certified Mercedes from your Copans Road dealership and THIS MORNING WITH THE RAIN, I HAVE WATER LEAKING INSIDE MY CAR!
PLEASE CALL - this is very frustrating. I have been trying to get assistance since 9:30 this morning. This is not fair.