Koen sent a message to Glenn M. Renwick , Chief Executive Officer and President of Progressive Corporation Email Address that said:
Dear Glenn,
How are you doing? I hope everything is fine with you and your business is going well.
Let me introduce myself. My name is Koen, the responsible partner for Belgium of a consultancy firm specialized in the insurance industry for the Benelux in Europe. Things are evolving here fast. Where the last couple of years everybody believed that the insurance industry will always stay the same, nowadays more and more insurers are convinced that the sector will go through a transformation because of the digitization of our society and the rise of insurance technology.
It is on this matter I contact you. Progressive is one of the innovative companies we follow for some time now.
Iâm wondering if you can help me to understand the impact of digital transformation in your company. (One of the reasons Iâm trying to get in contact with Progessive, is of course the long history of Progressive to be innovative in using technology for the benefit of clients.)
We would like to set-up a skype-interview of 30 minutes with you where we can discuss this topic.
We would like to exchange some thoughts about the following topics/questions:
How strong is the trigger of technology in insurance transformation in your company and market?
What is the first step an insurer can take in the transformation?
What is the most fundamental change to make in the company? Technology or another mind-set to approach clients?
How can insurers integrate innovation in their strategy?
Have you some lessons learned for the insurance industry in the Benelux?
If you think another person in your company is more appropriate for this question, can you give his/her contact details? But you will understand we would prefer to speak to you as CEO of Progressive.
Iâm curious if you can help me and looking forward for your reply.
Kind regards,
Koen