Roxane sent a message to Carlos Ghosn President and CEO, Nissan Motor Co., Ltd. that said:
I can't believe your company won't take responsibility for my granddaughters Nissan Altima ...her hood flew up while she was driving...she could've been killed..my son-in-law just bought the car for her ...you have so many recalls for the same problem only in a different year...her car is a 2010...it damaged the top of the hood and you won't fix it? What if it happens again and she gets hurt? You want to go for a ride in it? Shame on your company for not standing behind your cars..her Grandfather is from Lebanon too....if he only was alive to hear of this...hope you are safe in your car.