OKAN sent a message to Richard J. Kramer Chairman, Chief Executive Officer and President of The Goodyear Tire Rubber Company Email Address that said:
Dear Mr. Kramer,
One of my new Duragrip tyres has a manufacturing defect. But Goodyear Turkey didn't accept. So I'm driving with defected tyre. I'm waiting goodyear to back its product. I'm glad if you help me to solve this problem.