Randal sent a message to William E. Crenshaw Chief Executive Officer of Publix Super Markets, Inc. Email Address that said:
The Manager at the Gervais St. store towed my car , despite the fact that I have been in the store three times today and have debit receipts tp prove it. Unless my car is returned today, I'm going to file a magistrate complaint for the maximum allowable. I work across the street and shop in your store daily, as do all the other TDA employees in our office. My lawyer feels that we have a very strong case for reimbursement and damages.
Based upon bank records, I have been spending aroung 750 dollars permonth at your store. In addition the rest of our associates also shop there daily. We have agreed to boycott the store if the situation is not resolved. Since I work across the street, I also plan to protest your actions regularly on the sidewalk at the store entrance.
I'm actually shocked dont have a sense of customer service.
I appeciate your consideration and any solutions you may have