elijah sent a message to Edward Lampert Chairman and CEO of Sears Holdings Email Address that said:
my name is Elijah, I was an avid shopper to sears bought my freezer on 6/2000 and the following years i would purchase shoes apparel and tools from your location in 2010 i bought a Kenmore toaster oven and 6 months later it quit i was in Orlando at the time am the manager on duty was rude and after calling the call center they told her i could return it. in 2012 on labor day weekend we purchase and it came with a satisfaction guarantee on receipt. If i said i was dissatisfied we would and returned it we would not
be talking today. I tried to get it returned even after the tech came out and they refused to let me drop off at store i bought under return time. i have played hell with this dryer and have not bought anything from your company since 2012 and refused till i have came to an understanding your company will make matters write since in 2012 no one in your establishment wanted to resolve and your company in these day cant afford or piss of consumers i watch the financial and it only a matter of time till all your stores are closed and your company recently in the past 2 years closed sears and kmart location so the ball is in your court and what are you going to do to get my family's busness back
thank you
