Khun sent a message to Hubert Joly President and CEO, Best Buy that said:
Dear Mr. Hubert Joly C.E.O. of Best Buy
Sir, my name is Mr. Robertson, I will advise you of a serious matter involving your Geek Squad Department involving an agent not following protocol.
Sir, I have utilized Geek Squad for many years.
And if you are to regulate policy's and protocols.
I think that you and I should have a conversation about this serious matter.
to have an intelligent conversation about this matter to insure and to collectively come to a solution.
Sincerely,
Khun
