Larry sent a message to Marvin R. Ellison President of J. C. Penney Company Inc.- email address that said:
My wife just got off the phone with your customer service. She purchased onlin a set of sheets for our bed, in December. They are tearing at the seams in the corner of the fitted sheet. We paid $130.00 for these sheets. Now we are told they will send us another set for 20% off. If this is the best your company can do, We will never shop there again. Thankyou for your time.
Larry Manning
