Catherine sent a message to Akio Toyoda President and CEO, Toyota Motor Corporation – email address that said:
Dear Mr. Toyoda:
Today, I received another recall notice for my 2008 Rav4. I want you to know how much I appreciate the care your company is taking to ensure my car is safe. I have had several notices over the years I have owned my Toyota vehicles. My 3 Toyota vehicles have all been used when I purchased them and all have been reliable and a pleasure to drive. In a couple of years my current Rav 4 will be 10 years old and I will buy another 3 year old Rav 4. Thank you for your focus on customer safety..
