Liem sent a message to Michael T. Strianese – Chairman, President and Chief Executive Officer of L-3 Communications – Email Address that said:
Dear Mr. Strianese,
My name is Liem . Employment number .I am an aircraft technician. I work for L-3 Communications in Waco Texas. It has headquarter in New York City, New York. We do VIP interior modification for a private company from overseas, a Middle East country. It sends a 747-8 to Waco site so we can do the VIP interior work on its airplane. The company has customer representatives at the site. The incident took place on May 16.2016. I was assigned on the phone project. A work Oder and engineering drawings instructed me to locate and install a phone inside the metal box. I just finished modifying the metal box in according with engineering drawings. I went to a partcrib (where we keep all airplane parts) to check out a phone assembly, a phone assembly included a phone with cord and a phone cradle. After I check it out from the partcrib, I brought the phone assembly to my work table, the work table was covered with clean paper. I unwrapped the phone assembly from the zip lock bag. While I was installing a phone cradle inside the metal box, I laid the phone on the table. A customer representative, Mr. Yaya, a middle easterner, approached me and told me that how come I did not wrapped the phone. I responded politely that I just checked it out from the partcrib and I am about to fit check the phone sir. But he insisted that I should wrap the phone. I then complied with his request. I reached out to the phone and picked it up from the table so I can put it in a the zip lock back. Mr. Yaya, suddenly took the phone from my hand and started to fit check the phone. Mr. Yaya got upset when the phone did not fit inside the metal box. Mr. Yaya was fueled by the issue. He was very angry and started asking me a series of questions as " who is your boss? What shift you are on? Morning or evening shift? What is your name?" I responded politely to Mr. Yaya and provided all information he has asked for. He then told me go get my boss. I followed his instruction I went to get my immediate boss. Mr. Mike. I told my boss that what happened and the situation that I was having with Mr. Yaya. My boss then accompanied me to my work table where Mr. Yaya was waiting for us. Mr. Mike tried to explain to Mr. Yaya that the work is in progress and we can request for an Engineering Change Order (ECO). At this time, Mr. Mike was concentrating and fit checking the phone in order to come up with a solution to the problem. Mr. Mike stood next to Mr. Yaya's left hand side and I stood next to Mr. Yaya's right hand side. I focused on going over engineering drawings to find a sheet that shows dimensions and instructions how to locate the phone assembly. Mr. Yaya glanced over the front sheet of the engineering drawing he then recognized engineer 's name. He started asking me " these guys were fired two years ago, how come their name are still here?" I replied politely that I don't know sir. Suddenly He hit me on the back of my head from a customer right hand and he said"you have should known better."
His actions were recorded on the security camera. I filed an assault and battery charge against him.
Thanks,
Liem
