Thomas sent a message to Roger S. Penske – Chairman of the Board and CEO of Penske Corporation – Email Address that said:
According to Lowe's in Glendale, Az, Cascade only is contracted with your company for one driver and truck to deliver windows for all the Lowe's in Arizona. On Thursday, June 2nd, the driver went missing from Penske. Today, June 3rd, the truck broke down so the window was not delivered. Do you have a contigency plan if the driver becomes sick or is missing or if the truck breaks down that is contracted to one specific manufacturer?
