Ed sent a message to Julia Stewart – Chairman and CEO, DineEquity, Inc. – Email Address that said:
Hi Julia This is Ed I'm contacting you because about 2 months ago we had a problem with our curbside take away. We didn't complain. We had ordered again and the ordered 2 weeks later and that order was comply screwed up !!!!!! My wife called up. The mgr Matt said this was completely unacceptable and that he would mail us a 40.00 gift card Soo 2 weeks pass. No gift card !!!! Soo my wife contacts the restaurant again I believe the mgr was Jill she had said I'll talk to Matt and send a gift card out 2 weeks later nothing !!!! The store is Gateway plaza 499 sunrise hwy north service rd #59 patchougue ny 11772. ... I have been serving the public and has always done the right thing !! Thanks Ed