Lillian sent a message to Thomas M. Rutledge – Chief Executive Officer and President of Charter Communications, Inc. – Email Address that said:
This regarding my home account.
My outstanding bill is $352 I can pay the Full Amount on the 1st. I understand I am behind and shut off is scheduled for the 27th. I don't have the $152 to pay now, Im starting a new job next week. My husband who is Terminally ill needs to be able to make Outbound Calls while I'm at work and not just to 911. All I'm asking for is 4 more days then it will be paid in full and since we cycle on the first, I will be able to make that payment with My first paycheck in July. Please I need some assistance just this one time, just 4 extra days. Otherwise I will be forced not to take this job or take my service elsewhere. That's something I really don't want to do.
Thank you.
Lillian
