Crystal sent a message to Charlie Ergen – Co-founder, Chairman, President and Chief Executive Officer of Dish Network – Email Address that said:
Is this company still founded on family values? If not
- at least expects decent customer service provided to
It's consumers? 80% of phone help for the last 5....yes...5 hours of my time has been awesome. Yet I'm still sitting here at 5p waiting for a service technician that was supposed to be at my house between 12-2 to call me. I've made multiple calls to contact him - but no call back
If you have any sense of what customer service is still suppose to be -- I am asking that you please call me. I can get no certain answers from anyone.
Crystal
