David sent a message to Dan Schulman – President and CEO of PayPal – Email Address that said:
Dear Dan,
I am writing to you as a last resort over what I feel is harsh and very unfair treatment from PayPal.
All I have ever used PayPal for is small ebay purchases except recently when I sent an investor friend I have in China money for a business opportunity. Unfortunately it didn't work out so he refunded back into my PayPal account. Almost immediately my account was limited and after many calls and messages it was decided I would not be able to withdraw for up to 180 Days. I am being treated like a merchant who has sold something as the message is always the same that the money must be held in case of cashbacks and returns. I have tried to explain that it's simply a refund but no-one is listening. Plus I was charged fees which are not applicable to refunds. My username is
and I can send more info if required. I hope you can help what is a very stressful situation.
Kind Regards,
David
