Dusti sent a message to Hubert Joly President and CEO, Best Buy – email address that said:
I am a customer that is very dissatisfied at the moment of a purchase I made on a washer and also paid for the extended warranty it doesn't matter because your appliance will still be sitting broke even thought the part was 2 day aired to me and he was supposed to come and fix my washer on Saturday I got a call last night my part was delayed and they were going to have to reschedule my appointment to the 20th! So imagine my surprise when my part came today so I called back to ask them to come and fix my washer that is at the moment hooked up on my front porch so I can continue to wash clothes and my house won't flood!!! How pretty you should see that. NOT!!! And guess what sorry we can't see you till the 20th!!! I will never do business with this company I'm so disgusted!!!! Just a little FYI BEFORE YOU PURCHASE ANYTHING FROM HERE!!!! I just need you to know I'm very unhappy and disappointed with my experience with your company and will never do my business with with Best Buy again!!!!
