TOM sent a message to Irene Rosenfeld – Chairman and Chief Executive Officer of MondelÄz International – Email Address that said:
Irene,
I wanted to write to you to tell you how frustrated I am with your company. it is so screwed up right now with deliveries and shortages, I could care less whether we sold any of your product. We keep getting shortages and not only did we just have to place a FULL truck load just to get an order supposedly on time. I find out today it is still sitting in California, it was supposed to be here today and now it got pushed till next Tuesday. Our other warehouse is in worse shape they have 8 outstanding orders that haven't been fulfilled. we are tired of getting excuses and apologies why your company can't seem to get their act together. And then i read you are trying to buy Hershey's out? What just to destroy this company? As you can tell I'm not happy with you right now. The broker just says it's a big ship and slow to turn. If we didn't pay our bill it would turn quick. As much business as your company does it should have it's shipping down and this losing orders has got to stop. right now i could care less if we ever sold another Mondelez item, because it appears your company doesn't care. Reply if you value us as a customer.


