William sent a message to Glen F. Post, III President and CEO, CenturyLink, Inc. – email address that said:
Why do we have to unplug and plug our router and tv about 2 times a week? We call the tech team and get nothing but, "unplug and replug???? it seems that the amount of money we have to pay your company we should at least get better service than plug and unplug! Is it because when the techs go to the main junction station they mess around causing this problem? Is it because some of my equipment has problems? What is it?
