Renée sent a message to Gerard M. Anderson – Chief Executive Officer of DTE Energy Company – Email Address that said:
I am trying to get help trying to pay my bill for dte energy.
I can not get a hold of anyone through email.
The account is in my husband's name daniel mcneil.
I talked to a man from corporate to make a payment arrangement.
I am middle class I do not get assistance for anything .
Our heat is included through our electric so we were on a shut off protection and I missed the date by a few days and they took me off.
Now I have to have 1,999 in order to keep my service.
I had a gentle man call me to set up a payment starting 550.00 down and then 299.00 a month as well as my bill for the month.
Now no one in customer services can't help me with this and now I can't even come up with 1,999 dollars in 2 weeks.
I need someone to help us we were only a couple days late and now we are the only ones paying for this and I have no other way to pay this and the gentleman was going to call me back on the 5th of July.
I have no other options.
Please have someone call me
