Bericia sent a message to Marcelo Claure- the chief executive officer of Sprint Corporation- email address that said:
Good-morning Sir,After many attempt with customer service, concerning my account i cannot get a honest answer they promise me they will do send me text about the credits was done,when comes nothing is done.However my complains are one i'm been paying for services i no longer have,they them selves Re-Activate.Again they promise that after i pay $398.00 that includes the last paying for device ending in 488 number.But after seen that i'm still got $1,111.00 i questions,Again i call asking to talk with someone who can explain to me.If this do not get resolves with you or whom ever,i'm going to turn it over to my legal divisions, thank-you.I can be reach, residing in Florida
