Samson sent a message to Andrew Wilson CEO, Electronic Arts Inc. – email address that said:
Dear Andrew,
I wish to draw your attention to a mobile game Star Wars Galaxy of heroes. I encourage you to read the forums both on your own website and reddit. It says on your profile that you put gamers first. From what I have experienced this is a disaster. I have spent over 6K and I have requested a refund and so have many other gamers due to the incompetence of the development team over the last 4 weeks. Can you have a look and give them some sort of direction ?
