Carolyn sent a message to Leo P. Denault – Chairman and Chief Executive Officer at Entergy Corporation – Email Address that said:
Thank you for taking me e-mail.
I have been asking for 2 Weeks now to have someone come out and re-read my meter, My bill jumped $100 more than last month and it is not possible. I have spoken to my neighbors and those with larger homes and families are paying considerably less than me. I was told 9 days ago that someone would call and would read my meter instead of guessing it and waited all day with no call.
I called again and Entergy said that they would send me a letter and of course no letter has come. I have no problem paying my bill but I want a correct reading. I want to pay the correct amount. We have deliberately only used (2) 110 v ac units this year and bought solar panels to run our lights so our bill should be lower than last year. Can someone come out and replace our meter, because logically this is not normal. I feel that I am not being treated right. I have called Entergy and they want to extend my payment date. I don't want to pay late I just want to pay my correct bill and it seems impossible. It is shameful that I have to contact you for help because it should not be necessary. I have already e-mailed a picture of my meter and Entergy just wants me to send another one again. Enough is enough, please just come out and get this done.
Sorry that I had to ask you for help, but I just want to pay my bill on time and pay the correct amount.
Yours Respectfully
Carolyn
