Jennifer sent a message to Kelly S. King – Chairman and Chief Executive Officer of BBT Corporation – Email Address that said:
As God as my witness, on everything I love
I will make it my personal mission to single-handedly make BBT stock go down at least a quarter of a point by using nothing but social media and the news.
I guess none of the executives at BBT want to be bothered with some somebody's little money problems since he makes over 11million a year yes I'm speaking of Kelly s King.
I am going to get his attention he's going to stand up and take notice of me. I may be a little nurse taking care of the dead and dying who can't seem to get his bank to send me a debit card but they keep cancelling mine and my money is being held hostage. Customer service tells me to go to the branch and they give me a temporary card they don't do that according to the branch. I work 3rd Shift 12 hour shifts I can't get to my money because youre offices are closed I called several times you supposedly sent me two cards which I never received. So instead of waiting until I get my card and activate it you have cut off my debit card essentially cutting me off from any funds. You won't reinstate it you won't send it expedited the representative that I spoke with tonight blamed it on me, said I didn't put my apartment number on my address. I live in a house, the same house I might add that I've lived in for 21 years. I get my bank statement how come I can't get a debit card? I have been customer of your bank since 1992 I had to change my account in February of 2012 because someone got ahold of my debit card magnetic strip now that I can't get a card I'm thinking maybe it was BBT's negligence.
So you're going to hear about this on the news on Twitter, Instagram, Facebook, I'm collecting any negative comments I can find about BBT and posting them to any social media website that I can find. I'm going to use all my energy and watch the stock, hopefully it will drop at least a quarter of a point I'm going to make it my own personal mission since you're holding my money. I will be closing all 3 of my accounts on my next off day because after being on my feet for 13 hours with no food I can't stay awake until the bank opens to sit there for an hour to do so.
Happy nurses week! Because of BBT I have went all night with nothing to eat for 16 hours taking care of other people's loved ones. I can't even get gas on my way home. I hope that for your sake the nurse who is taking care of you when you are sick and dying can focus because her bank didn't cut off her debit card and leaving her stranded.
Thanks for supporting the medical community. . . Hmm maybe that will draw some attention on social media since I explained that to the supervisor I waited an hour to speak with, he basically told me that I would be "aight".
Unsatisfied customer for more than 24 years. . .
Jennifer
