Monowar sent a message to Saun Bruce W Van – Chief Executive Officer, Citizens Bank RBS Citizens – Email Address that said:
7/27/2016
Mr. Saun,
I took construction loan from Citizen to build my new home. The house is complete but I am waiting for the last 3 weeks to get an appointment from Citizen’s inspector for final inspection and draw approval. All necessary documents have been submitted. If I cannot move to my house by 7/31/16, I will have to pay $2200 to my apartment. I tried everything but nothing is moving within Citizen. Could you pls help me get out of this frustrating situation? I know you care about your customers.
My contact at Citizen:
Alison
Sincerely,
Monowar
