Whitcliffe sent a message to William H. Rogers, Jr. – Chairman, President and Chief Executive Officer of SunTrust Banks – Email Address that said:
Dear Sir:
I writing this letter regarding my loan.
I am almost 79 years old and my vehicle is almost paid off, the late charges is more than my balance. I am asking that you forgive the late charges, from the goodness of your heart, yes I have been struggling to pay off this loan. I thank you so much in advance. May God continue to Bless you.
