zaria sent a message to Edward Lampert – Chairman and CEO of Sears Holdings – Email Address that said:
i emailed before about the concerns for the installation of boiler / heating unit. Just to let you know its been 2 weeks of poor customer service from your staff and poor installation --- and the inspection failed.
please refer to complaint report number
given to us by your executive assistant,
we really need help. These behaviors from your staff is unacceptable. Our next step is the better business bureau and the attorney general's office.
Then the media.
Someone has to care.
