Glyn sent a message to Ross McEwan – CEO, Royal Bank of Scotland – Email Address that said:
For nearly two months we have been trying to switch our account from Yorkshire Bank to the RBS bank in Chorley, Lancashire. Over two weeks ago we where told that everything is in place and the switch as gone through, this is not the case, I have spent over two hours on the phone and getting the run around with NO ANSWER.
Our money is still in the Yorkshire Bank, (20K +) we have sent out cheques from RBS which will now bounce as we do not have sufficent funds to cover them. I am now told that I need to contact Yorkshire Bank and tell them to switch our money to the RBS.
Can you please offer any help at all, as I am at my wits end. we are a local charity (I am the treasurer for Chorley and South Ribble Shopmobility) I will send bank details if you respond to this plea.
Thank you for reading this email request,
Regards
Glyn
