Tony sent a message to James E. Meyer CEO, Sirius XM Radio Inc. – email address that said:
I had an issue with my Sirius radio subscription and after talking to two different Sirius supervisors, on 08.03.16, with negative results, decided to send an email to the company CEO, Mr. Meyer. Yesterday, 08.04.16 I sent an email off. This morning I received a call from one of Sirius's staff who assisted me in resolving the issue. The expeditious response from the company was refreshing. Exactly what should happen when a customer has a legitimate complaint. I've been a Sirius subscriber since 1999 and have enjoyed this radio experience daily. Thank you from a loyal customer. Truly a way to run a company.....
Tony
