jeremy sent a message to Christopher J. Nassetta – President and Chief Executive Officer of Hilton Worldwide – Email Address that said:
I am hoping to talk with someone from your executive committee regarding a recent trip to Ocean City. Hilton has taken over individual franchisees in the area and unfortunately the service we have come to expect from the Hilton brand and HHonors all over the world does not apply to these hamton inn and suites hotels. So much so that 100% guarantee that you are satisfied is a farce. The GM is unavailable and the on duty managers are of no help. Please have someone email me so I can elaborate. Thank you
