Bob sent a message to Thomas M. Rutledge – Chief Executive Officer and President of Charter Communications, Inc. – Email Address that said:
We are a Business customer and the past week we have had nothing but issues with Charter service. Every morning we had to reboot our modem to get service again. The past 2 days we have lost internet at least 5 times a day. I know you are working to resolve but for small business who rely on your service for VOIP and internet this becomes a major annoyance. for us and our customers.
If this is not resolved soon we may be forced to change providers.
