Jim sent a message to Christopher J. Nassetta – President and Chief Executive Officer of Hilton Worldwide – Email Address that said:
Hello,I recently became a Hilton Honors member, and have used it to make a reservation for this coming October. I made a reservation for 4 nights at the Hilton La Jolla Torrey Pines and the cost was $744 and change , then I saw that Hotels.com was having a special that was stay at any Hilton for 3 nights and get a 4th night free so the same trip would cost me $592 and change. So I called Hilton Honors and asked if they would honor the same price as Hotels.com and was told no. So I cancelled my reservation with them and reserved through Hotels.com, this makes no sense to me. I cannot believe Hilton could not offer the same rate , makes no sense
