Sanjay sent a message to Lee Kun-Hee Chairman, Samsung – email address that said:
Sir, I want to know about my samsung galaxy j2 mobile phone. I have purchased this mobile last 4 months back. Today I found that this phone is automatically switched off. When I have tried to on it, it has given me no response. After that I have opened it removed the battery insert again in the phone, then it starts again. I want to know that what was the problem why this happen.