Carlos sent a message to James E. Meyer CEO, Sirius XM Radio Inc. – email address that said:
Good morning Sr.
My name is Carlos and I come to you as last resort because a problem with your company. Last year on November 2015, I bought a car and it come with the trial period of Sirux XM. At the time when the first bill was send to me I pay it and request to the Sirus XM located in Luisville KY. to cancel my membership because I was not interested. Nothing else was going on, so I understood the membership was cancelled. This week on August 22,2016 I have already 2 emails and a bill telling me I need to pay my bill. I polite answered their email but looks like your team don't understand what is going on or the membership department has no release that my membership is cancelled. Please help. I am so aggravated because the harassment, I am ready to contact the Better Bussines bureu and let them take over. However, I prefer use my last option talking with you.
It has been 6 months and I am not connected in my car to Sirus XM in anyway or form but your company wants me to pay a bill.
Sincerely
Carlos
