Frank and Lana sent a message to Christopher J. Nassetta – President and Chief Executive Officer of Hilton Worldwide – Email Address that said:
We recently stayed at one of your hotels, Homewood Suites by Hilton, in Kalispell, MT for 2 weeks to facilitate my elderly Mother in seeing her other 3 siblings that live closeby. This will likely be the last time they will all be together, and we wanted it to be a very special trip for her. We want you to know that your hotel and especially the hotel staff were hands down the friendliest and most efficient group of staff we have ever encountered, including Luke at the front desk and all the ladies that attended during breakfast/dinner, as well as our Housekeeping staff. We will definitely be praising your hotel/staff for months to come and you can be sure your hotel will be the one we stay at when we come back to Kalispell or recommend to others.
