Bart sent a message to Matthew S. Levatich – President and Chief Executive Officer of Harley-Davidson, Inc. – Email Address that said:
I and my wife are,long time riders of Harleys. I belive that knowing your customer is paramount to the well-being of any company, especially so for Harley Davidson. I believe it is vitally important that company officers at all rank know their customer's world. In the case of Harley, this means: "Do you ride?" Most especially, do you, and those who design and configure the bikes, ride with Harley riders? Case in point, the specifications for the 2017 bikes make no mention of the CB radio. This suggests that the designers have little understanding of the social aspect of Harley Davidson.
