Dibyadyuti sent a message to Greg Brown Chairman and CEO, Motorola Solutions, Inc. – email address that said:
Hi Greg,
I am a gr8 fan f your Motorrola mobiles and using the same.
But unfortulately the service your team is providing to repair my mobile is the poorest service among i have seen.
I will kindly request you you t please take care of this and maintain the quality of services as you provide in your product.
My work is open for last 1 months and nothing action taken as of now.
Hope you will be lenient enough to take farther action on it.