Sharon sent a message to Edward Lampert – Chairman and CEO of Sears Holdings – Email Address that said:
Good morning;
Mr. Lambert I'm a home improvement customer recently holding a contract with your company. During the sales process it was adamantly noted that I will be paying cash to have two bathrooms remodeled in my home and under no circumstances did I want a credit check or inquiry on myself. I was informed by the sales manager Donna that since I was paying cash there would be no reason to pull a credit report. I purposely didn't sign the credit agreement due to my understanding that a credit report would be pulled. I also was reluctant to give my driver license number due to identity theft in the past. I was told this was Sears protocol and I had to submit my DL info. After sending the documents back via mail; two days later, I received a phone call from Ms. Moscetti stating Ms. Field informed her that two forms were missing and the project couldn't move forward without them. I explained to her I purposely didn't sign nor send them because I didn't want a credit report pulled. Ms. Moscetti stated "It's not a credit report your signing for; its the cash agreement on the bottom of the page you're signing for. After she explained to me my credit wouldn't be pulled and I in fact was not signing a credit check authorization; I took her statement to be true so two days after submitting the original documents I faxed the two missing papers (cancellation and cash payment) to Sally. Low and behold once I submitted the those two documents, the same day I received notification that Sears had ran a credit history me.. I gave Sears no authorization/permission to do so nor did I give them my social security number to gain access to my credit reports. I was told by Sarah (Ms. Moscetti) supervisor that the finance department pulled a credit report by using my name and address. Furthermore she stated that because the balance was over 10,000 was the reason a credit check was made. I'm very upset that this transaction occurred. I did not authorize anyone to obtain access to my credit history. I should've had the option to either pay more than 30% down to avoid a credit check. This was never told to me nor offered. I feel Sears committed fraud and deceived me into signing a document I was told it was only for a cash agreement. I'm writing you before I contact legal advice on this matter.
