Elaine sent a message to Terry J. Lundgren- Chairman and Chief Executive Officer, Macys, Inc. – email address that said:
I am been a loyal Macy's and is very hurt right now. From August 23, 2016 I ordered some outfits and was reliable informed that I would have receive them before my trip to the islands. To date I have not receive. I am so disappointed as I needed my outfits for my seminars. I am currently out of the country and will not be returning until October and can be reached at or by email.
