Ron sent a message to Robin Hayes – Chief Executive Officer, President and Director of JetBlue Airways Corporation – Email Address that said:
I sent the following to the FAA re: 10/02/16 Boston to San Francisco flight 1833 Confirmation lgeiax...
'My daughter's flight was 5 hours late in departing Boston...consequently my daughter missed a family event which can not be recovered/replaced. Please investigate Jet Blue for incompetence and fraud as apparently an inservice aircraft was found to be defective and had to be taken out of service...someone in JetBlue's management should be held accountable and disciplined fo for failure to provide time critical service an and the FAA should oversee steps to prevent a a future duplication of these circumstances wi with JetBlue.
Thank You...Ron
