Sergey sent a message to Lee Kun-Hee Chairman, Samsung – email address that said:
Hello.
My name is Sergey
Two week ago I purchased mobile phone
One of conses for this purchasing was IP68 protection of mobile phone.
On week end I with my family were in public pool, were I make few shoots (without diving, but phone was in contact with water). After this phone stop working.
After phone was checked, said to me water entered in device, have corrosion, so warranty canceled.
I really was surprised, so I contact to local Israeli distributor, and got answer that "chloral water (like in public pool) canceled IP68 protection"
My family own few of Samsung mobile phones and this is first time I so confused about products of Samsung.
Thank you.
Sergey
