alisa sent a message to Antonio Urcelay Chairman and CEO, Toys R Us, Inc. that said:
hello i am a former employee for your wonderful company i just wanted to inform you of one of your employees in your fairlwan ohio store her name is Bonnie . i have witnessed her and also have had customer complain about her rudeness she is very unwilling to help customers she is also very rude to employees she will correct them in front of the customers she make the work environment very unpleasant if you have any questions feel free to contact me via email